UEM enables organisations to change their perspective from that of an inside-out view, where monitoring of individual infrastructure takes place within a company, to an outside-in view, where organisations monitor their delivered services from the customers’ perspective.
By using the UEM Availability service, you will be able to answer questions such as:...
- Which steps or services in my application are problematic?
- Do errors occur? If so, how frequently and on which pages?
- How bad is an error? When an error does occur, where possible a screenshot is taken, allowing one to see exactly what the user is experiencing.
Often, the detail provided by the UEM application can be an unexpected eye-opener!
If you are not already a customer and would like to know more, please contact us on 011 731-1700 or email support@qualica.com